Accreditations & Affiliations

  • We offer live support with extended hours, ideally 24/7, to accommodate students in different time zones and schedules
  • You can utilize various channels for live support such as live chat, video calls, and instant messaging within the platform
  • We provide quick response time is crucial in maintaining the efficiency of learning and keeping students engaged
  • Our live support staff are well-trained not only in customer service skills but also have a good understanding of the platform's content and the common issues students face
  • we use live support tools that allow support staff to initiate contact with students who seem to be struggling or spending a lot of time on a particular page without progressing
  • Use our chatbot for handling common queries efficiently